Q&A

The well-known “HEMA” convenience store is more or less in the middle of IJmuiden. Distance from the Felison Cruise Terminal is approx. 4 kilometers and from the Felison Terminal approx. 2.6 kilometers. Have a look at our maps to see where you are and where to go.

The berth of all the cruise ships visiting Cruise Port IJmuiden is indicated on the cruise calendar. The exact locations of the two terminals can be found here.

Yes, both the Felison Terminal and Felison Cruise Terminal can easily be reached by public transport. For more information see

No, not anymore. The only form of public transport is the public busses that run regularly throughout the region. Keep in mind that you can’t pay in cash on busses in The Netherlands!

No, there is no such connection between IJmuiden and Amsterdam. There used to be one under the name “Fast Flying Ferries”, but this fast connection was discontinued on January 1, 2014. Some organizations and shipping companies still mention this connection, but this is based on outdated information.

Yes, there is a large (gated and secured) parking lot on the premises of the Felison Cruise Terminal. The rate is 15 Euros per car, per day. It’s recommended to make a reservation in advance.

There is a significant taxi stand located in front of the Felison Cruise Terminal. On days when cruise ships arrive, there are typically numerous taxis available. However, the demand may exceed the supply, leading to potential waiting times. It’s important to note that the taxi stand is public and, as such, is not regulated or controlled by the cruise terminal.

Taxis are generally quite expensive in the Netherlands. A one-way trip from one of IJmuiden’s cruise terminals to the center of Amsterdam can easily cost around 100 Euros. Therefore, it can be a wise idea to share the ride with others. Regular taxis accommodate a maximum of 4 people, while minibuses can accommodate 6 or 8 people. It’s important to note that minibusses typically charge a slightly higher fare than regular taxis.

Some (but certainly not all) cruise lines provide this service either for free or for a small fee. If there’s no shuttle service, you can use public busses or a taxi to reach the town center. If there is a (free) shuttle service, it typically stops at the “HEMA” convenience store in the middle of IJmuiden.

Yes, you can if you’re fortunate enough to receive an invitation for a ship visit from a cruise line, tour operator, or perhaps even from the Captain. In all other cases, it’s a straightforward “no, you can’t”.

Maps of Amsterdam, Haarlem, and IJmuiden and information brochures are available for free at the information desk inside the Felison Cruise Terminal. The staff members at the information desk are multi-lingual and will do their very best to answer all your questions.

No, unfortunately, there is not. You can find the location of the nearest ATM’s on our map.

Yes, you can send an e-mail or make a call during office hours on weekdays. The general number is +31 255 54 54 54 (ask for the cruise department)

Of course, you can! Just send us an e-mail and we will be most happy to help you out if we can!